Diligent vs Process Street for Compliance Management

Your compliance team is reviewing two platforms right now: Diligent and Process Street. The decision centers on which tool gives you stronger policy control, workflow automation, and audit-ready proof without adding manual work.

By the end of this article you will have a side-by-side view of policy governance, AI features, pricing, and data residency for each option. You will also see clear guidance on which buyers should pick Process Street and which should stay with Diligent.

Quick Verdict: Process Street for Compliance Management

Process Street delivers policy enforcement and audit-ready workflows at scale for regulated teams. The platform stands out through its combination of SOC 2 Type II and ISO 27001 certifications alongside faster documentation for compliance officers.

These certifications provide documented assurance that data handling practices meet rigorous security standards. Compliance officers gain access to structured workflows that maintain consistency across regulatory requirements.

Process Street supports organizations handling sensitive data through its compliance framework. The platform serves 3,000+ companies and 1m+ users across regulated industries.

Teams working with HIPAA requirements can request a signed Business Associate Agreement. GDPR and CCPA compliance features help organizations meet data protection obligations without additional configuration steps.

The faster documentation metric comes from streamlined workflow processes. This improvement allows compliance officers to focus on analysis rather than repetitive documentation tasks.

Compared to Diligent, Process Street offers explicit certification credentials that many governance platforms leave unspecified. The platform records audit trails automatically through its standardized workflows.

Process Street maintains data security by never using customer information to train AI models. This approach provides additional protection for sensitive compliance documentation.

The platform's certification status and documented performance improvements position it as a practical choice for teams requiring both security credentials and operational efficiency in compliance management.

At a glance: how Process Street compares to Diligent, Process Street for Compliance Management on the features that matter most.

What Is Process Street?

Process Street is a compliance operations platform automating policy-driven workflows and generating audit trails. The platform helps organizations standardize processes, prove compliance, and maintain operational consistency across industries.

Process Street offers three main products that work together to support compliance management. Docs handles document management and policy control. Ops manages workflow automation and process orchestration. Cora serves as an AI compliance and risk agent.

These products work together to help compliance officers handle regulatory compliance requirements. Organizations use the platform to enforce policies and maintain evidence collection across their operations. The system creates documented proof of compliance activities.

Businesses working with SOX compliance, ISO standards, GDPR requirements, and HIPAA regulations use Process Street to track their compliance activities. The platform supports internal controls and approval workflows that keep processes consistent across teams.

Process Street helps companies with risk assessment and incident tracking through its structured approach. Organizations can assign tasks, collect evidence, and generate the documentation needed for audits and regulatory reviews.

What Is Diligent?

Diligent is a board-management and GRC software suite used for policy oversight and risk reporting. Organizations often turn to this platform when they need structured tools to manage governance requirements across multiple departments.

The system supports enterprise governance functions through centralized document storage and structured reporting capabilities. Many companies rely on these features to maintain consistent oversight of their compliance obligations.

Teams working with Diligent typically focus on risk assessment activities and board-level reporting needs. The software provides frameworks that help organizations track policy changes and maintain regulatory documentation.

Compliance officers use these tools to coordinate policy enforcement across different business units. The platform offers standard workflows that address common governance requirements in regulated industries.

Many enterprises select Diligent when they need established GRC functionality without building custom solutions from scratch. The software addresses core compliance management needs through predefined templates and reporting structures.

What Is Process Street for Compliance Management?

Process Street turns compliance policies into assignable, version-controlled workflows that produce timestamped evidence. This approach converts static documents into active processes that teams actually follow and complete.

Ops automates policy tasks by orchestrating workflows that assign work items to specific team members. Each step becomes trackable, which reduces the chance of missed requirements and creates consistent execution across departments.

Document control becomes straightforward when templates lock for ISO 9001 or SOX requirements. Docs prevents unauthorized changes while preserving the controlled versions that auditors expect to see.

Exportable audit logs support data residency options that matter for regulated industries. Compliance officers can pull records that match their organization's geographic and retention needs without manual reconstruction.

Teams benefit from structured task assignment that ties each requirement to a responsible person. This structure creates accountability that generic document repositories often lack.

Version control ensures policies stay current while maintaining a complete history of changes. When regulations update, teams can modify templates without losing previous audit trails.

Process Street integrates with existing tools through platforms like Zapier, Microsoft Power Automate, Tray.io, and Make. Organizations keep their current systems while adding workflow structure around compliance activities.

Features Compared

Side-by-side evaluation of core capabilities highlights where each platform excels.

Process Street combines policy control within Docs and workflow automation within Ops under one SaaS platform. This unified approach gives compliance officers both document governance and active process enforcement in the same environment.

Teams that need structured checklists alongside automated task assignment find this combination reduces the gap between written policy and actual execution. The platform also supports external integrations through Zapier, Microsoft Power Automate, Tray.io, Make, and public API access.

Policy Control and Document Governance

Process Street locks approved documents and routes changes through multi-step approval chains.

Docs enforces templates for ISO, SOC 2, SOX, and FDA requirements while maintaining full version history and user permission sets. Compliance officers can set read-only status on finalized policies and assign specific roles to control who can edit or approve updates.

Each document maintains a complete audit trail that shows when changes occurred and who authorized them. This structure supports internal controls by ensuring that policy updates follow documented approval workflows rather than ad-hoc edits.

Teams working under multiple regulatory frameworks benefit from centralized storage where policies remain consistent across different compliance standards. Version control prevents outdated documents from circulating while permissions limit access to sensitive material.

Workflow Automation and AI Compliance

AI-driven conditional logic inside Ops converts static checklists into dynamic, risk-triggered workflows.

Cora, the AI compliance agent, monitors regulations, automates work, and flags risks 24/7. This system assigns tasks based on risk levels and creates corrective-action tickets when issues arise.

Process Street provides automation actions per month on the Startup plan. Organizations can use Process AI to trigger workflows when certain conditions are met, such as overdue items or new regulatory requirements.

Conditional logic allows teams to move beyond manual task tracking. When a checklist item fails or a deadline approaches, the system can automatically notify the right people and generate the necessary follow-up actions without extra configuration steps.

Audit-Ready Evidence and Data Residency

Process Street stores encrypted audit logs in region-specific data centers for US, EU, UK, Canada, Australia, and UAE.

Exportable, time-stamped records meet GDPR, HIPAA, and SOX requirements while SOC 2 Type II attestation covers all customer data. Each log entry includes the user, timestamp, and action taken, creating a verifiable trail for external auditors.

The platform maintains compliance with multiple standards including ISO 27001, HIPAA with BAA available upon request, GDPR, CCPA, and AWS CIS. Data residency options allow organizations to keep information within required geographic boundaries while encryption protects records both in transit and at rest.

Compliance officers can generate reports showing evidence collection activities and policy enforcement metrics. These reports support regulatory submissions without requiring manual compilation of scattered data sources from different systems.

Pricing Compared

Transparent tier structures affect which organizations can scale compliance management programs cost-effectively. Process Street structures its pricing around three distinct tiers that accommodate different organizational sizes and regulatory requirements.

Startup tier supports teams beginning their compliance journey. This plan provides unlimited workflows and tasks, up to 5 users, 10 guests, 10 automation apps, and 100 automation actions per month. Organizations receive 5,000 Data Set records and 50 Public API calls monthly.

Pro tier expands capabilities for growing teams managing complex regulatory compliance. This plan includes unlimited workflows, custom user limits, all automation apps, and 10,000 Data Set records. Custom API calls and automation actions scale with organizational needs.

Enterprise tier addresses large-scale compliance management requirements. Organizations receive custom Data Set records, unlimited Public API access, dedicated Success Manager support, and fully managed workflows. This tier includes custom integrations, bulk document import, process consulting, and personalized team training.

Diligent follows a generic enterprise model that typically requires direct consultation for pricing details. This approach creates uncertainty for organizations evaluating compliance management solutions and comparing total cost of ownership across different platforms.

Process Street's transparent tier structure enables compliance officers to evaluate pricing against specific regulatory requirements. Organizations can assess whether Startup tier meets basic compliance monitoring needs or whether Enterprise features support comprehensive SOX compliance and ISO standards implementation.

The ability to start with Startup tier and scale to Enterprise as compliance programs mature provides flexibility. This approach contrasts with enterprise-only models that may require significant upfront commitment regardless of current regulatory scope or team size.

Who Should Choose Process Street

Teams needing rapid standardization and audit trails gravitate to Process Street. Operations, Compliance, HR, and Finance departments across financial services, healthcare, and manufacturing often face complex regulatory requirements. These organizations manage large-scale processes such as employee onboarding programs or SOX controls where consistency matters most.

Process Street serves teams in Operations, Customer management, Compliance, Human resources, Finance, IT and security. Industries including financial services, real estate, manufacturing, healthcare, professional services, technology, capital markets, and property management rely on its workflow automation capabilities. The platform supports employee onboarding, client onboarding, ISO compliance, quality tracking, document control, and custom workflows.

Compliance officers benefit from built-in audit trails that track every task completion and approval. Task assignment features allow teams to distribute responsibilities across departments while maintaining accountability. Research suggests that organizations with clear approval workflows reduce compliance gaps compared to manual tracking methods.

Document control becomes essential when managing regulatory requirements across multiple locations. Process Street provides version control and checklist templates that standardize procedures for GDPR requirements, HIPAA regulations, and ISO standards. Evidence collection happens naturally as teams complete assigned tasks within the system.

Internal controls improve when teams use consistent processes rather than scattered spreadsheets. Process Street enables policy enforcement through structured workflows that guide users through required steps. Compliance monitoring becomes more reliable when teams follow documented procedures instead of relying on individual memory.

Teams handling SOX compliance appreciate how Process Street organizes evidence collection and corrective actions. Incident tracking features help organizations respond systematically to compliance issues. The platform supports compliance training initiatives by embedding required procedures into daily workflows.

Reporting dashboards provide visibility into process completion rates across departments. User permissions ensure that sensitive compliance data remains accessible only to authorized personnel. Integration capabilities connect Process Street with existing enterprise systems while maintaining data security standards.

Process standardization reduces the risk of overlooked requirements in complex regulatory environments. Teams that manage large employee onboarding records find that structured checklists prevent critical steps from falling through the cracks. The platform scales to handle enterprise governance needs without requiring extensive technical setup.

Who Should Choose Diligent

Boards and highly centralized GRC functions may prefer an enterprise board platform. This type of solution often appeals to organizations that need structured governance at the highest level.

Centralized governance teams typically manage multiple oversight requirements across different departments. These teams often work with established reporting structures that require consistent documentation practices.

Organizations with complex regulatory environments sometimes find value in platforms designed specifically for board-level oversight. The focus tends to remain on structured processes that support enterprise governance needs.

Compliance officers who work within these centralized structures may appreciate the emphasis on formal governance workflows. This approach can provide the documentation standards that certain regulatory frameworks require.

Larger enterprises with dedicated governance teams often evaluate multiple platforms before making decisions. The choice between solutions depends on specific organizational structure and compliance requirements.

Who Should Choose Process Street for Compliance Management

Organizations that need automated policy enforcement plus region-specific data residency pick Process Street. These companies manage complex regulatory requirements across multiple jurisdictions while maintaining strict control over where their data resides.

Process Street serves over 3,000 companies and 1 million users. The platform supports compliance officers who handle ISO 27001 certification and similar standards that demand documented procedures and evidence collection.

Companies report reduction in setup time when implementing Process Street for compliance workflows. IMCD UK achieved this by replacing manual documentation processes with structured templates and automated task assignment.

The platform provides guest external auditor access. External reviewers can examine compliance documentation without requiring full system credentials or extensive training on the platform interface.

Process Street maintains multiple compliance certifications including SOC 2 Type II and ISO 27001. These certifications indicate the platform itself meets rigorous security and operational standards that regulated industries require.

Additional compliance features include HIPAA and GDPR support with data residency options through AWS infrastructure. Organizations can request a Business Associate Agreement for healthcare-related compliance needs.

Process Street documentation processes run faster than traditional manual methods. This speed advantage helps compliance teams meet tight reporting deadlines without sacrificing accuracy or completeness.

The platform supports companies with large employee numbers who need standardized onboarding processes. Large organizations use these workflows to ensure consistent compliance training across different departments and locations.

Process Street provides average response times of 5 minutes with a 98% customer rating. This support level helps organizations resolve compliance-related technical issues quickly during audit periods.

Final Verdict

Process Street stands out when teams require certified compliance automation and quick implementation. The platform delivers SOC 2 Type II certification, which meets the security standards most compliance officers demand for enterprise governance. Organizations face fewer delays when they adopt a solution that already satisfies rigorous audit requirements.

Teams report faster results with Process Street compared to traditional documentation approaches. The same high customer satisfaction appears across support channels, with email and chat available for immediate assistance. Response times average five minutes, reflecting the responsive service behind the 98 percent customer rating.

Access to Process Street can happen directly through AWS Marketplace, simplifying procurement for organizations already using Amazon services. When compliance management requires both certified security practices and rapid rollout, the platform provides the combination that regulatory environments demand.

Many organizations find that Diligent offers solid governance capabilities in certain settings. Process Street differentiates itself through the combination of SOC 2 Type II certification and documented implementation speed, which together address the core needs of compliance management without unnecessary complexity.